Privacy Policy

Information We Collect

We may collect and store the following types of personal information: your name and email address (when you sign up to receive a free resource, download materials, or contact us via a form); any additional personal details you provide voluntarily via forms or email correspondence; and transaction details when you purchase a course or digital product, including name, email address, and payment confirmation. Note: We do not store your full payment information such as credit card numbers. All payments are processed securely via Stripe.

How We Use Your Information

We collect your information to: deliver free resources and respond to your enquiries; process course or product purchases and provide access to paid content; send email updates, tips, and offers relating to our services and resources; and improve our services and website functionality. By providing your personal information, you consent to receiving emails from Career Reset. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails or by contacting us directly.

Mailing List and Unsubscribing

If you opt-in to receive a free resource, purchase a product, or contact us through the website, you may be added to our mailing list. We use this list to keep you updated on new content, resources, and offers. You can unsubscribe at any time. Every email contains a link to unsubscribe, or you can email us directly to request removal.

Payments and Third-Party Processors

We use Stripe to securely process payments for our courses and digital products. When you make a purchase, Stripe collects your payment details directly and handles the transaction on our behalf. Stripe is a global provider that complies with industry standards for data protection and security, including PCI-DSS (Payment Card Industry Data Security Standard). For more information on how Stripe manages your personal information, please refer to Stripe’s Privacy Policy at https://stripe.com/privacy.

Storage and Security

We take reasonable steps to ensure the security of your personal information and to prevent loss, misuse, or unauthorised access. Your information may be stored using third-party platforms, such as Ivorey.io, Stripe, and email marketing providers, which may be hosted outside New Zealand (including in Australia and other countries). We ensure that any providers we use have appropriate privacy safeguards in place.

Accessing or Updating Your Information

You have the right to access and request correction of any personal information we hold about you. To do this, please email us at [insert contact email].

Cookies and Website Tracking

We may use cookies and similar technologies to track website usage and improve your experience. You can disable cookies through your browser settings, although this may affect the website’s functionality.

Third-Party Services

Our website may include links to third-party sites or services (e.g., Stripe, or social media platforms). We are not responsible for the privacy practices of these external services and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Julia Kay Careers

Email: [email protected]

Location: New Zealand